You may be worried or apprehensive coming for an appointment and whilst we are doing our best to reduce any possible spread of COVID-19 (and other bacteria/viruses) within the clinic environment, we can not eliminate all risks. We hope that by providing details of what we are doing to help keep us all safe, we can help put your mind at rest, please contact us if you have any queries.

If you or anyone in your household have a +ve COVID-19 test, or new onset of any of the following symptoms in the last 10 days,

please DO NOT attend your appointment.

  • +ve COVID-19 test

  • High temperature/fever or chills

  • Cough/shortness of breath/breathing difficulty

  • Fatigue

  • Muscle or body aches

  • Headache

  • Change to, or a loss of smell or taste

  • Sore throat

  • Body rash

  • Congestion or runny nose

  • Nausea or vomiting

  • Diarrhoea

  • Generally feeling unwell

  • Close contact with a COVID-19 positive patient

  • Awaiting a COVID-19 test result

  • Contacted by test and trace

Clinic Protocols

  • Fluid resistant clinical face masks supplied to patients (free of charge) and worn throughout appointment

  • Pre-registration email sent to patients containing COVID-19 infection control protocol

  • Screening questions asked before each treatment

  • Higher risk patients or anyone particularly apprehensive about infection risk can request the first appointment of the day (where availability allows)

  • We take our time with you and understand that hands on treatment can sometimes be overwhelming, especially for patients that have not had contact with many people since the start of the lockdown period

      Cleaning Protocols

  • Sanitising high touch surfaces and floors frequently

  • Aerating clinic rooms at intervals throughout the day

   Personal Protective Equipment

  • Fluid resistant clinical face mask worn by patients throughout appointments

  • Fluid resistant clinical face mask worn by practitioner throughout appointments

  • Goggles/biodegradable apron/nitrile gloves worn by practitioner on a risk assessed basis during treatment

Clinic Equipment

  • Medical grade wipeable pillow case and couch cleaned after each use

  • Dressing area with curtain, seat and hooks for privacy when undressing

  • Single use shorts for patients requiring extra coverage (washed/ironed after use with antibacterial detergent)

  • Single use towel for each patient (washed/ironed after use on 60 degrees using antibacterial detergent)

  • Single use hand towel in bathroom (washed/ironed after use on 60 degrees using antibacterial detergent)

  • Alcohol based hand sanitiser available at all times for patients throughout treatment process


Some patients attending this practice may not be vaccinated due to ineligibility, medical contraindications/exemptions, or personal preference. Whilst we are taking every reasonable precaution to prevent the spread of COVID-19 within our clinic as well as lateral flow testing of staff, we can not eliminate all risk of contact with the virus.


Should you have queries about what we do or we haven't included something you have questions about, please let us know.

What to do if you test positive for COVID-19

As a Healthcare setting that has applied government recommended infection control measures, including use of PPE, if you (as a patient) test positive:

  • Call us to let us know that you have tested positive

  • DO NOT provide details of your visit to this clinic on your list of contacts

  • DO NOT visit the clinic while you are self isolating

  • If you need emergency osteopathic care, we will arrange a telephone consultation to determine if you need to visit and the safest means to do so